CARRIAGE TERMS

Welcome to sheenmere.shop. To ensure you fully understand our order processing, shipping, and return/exchange procedures, please carefully read the following shipping policy.

Clearance Notice
Due to ongoing losses and mounting operational pressures in recent years, sheenmere.shop has decided—after careful consideration—to clear out existing inventory at a loss and gradually wind down related operations. All products currently sold on the site are from existing stock; quantities are limited, and items will not be restocked once sold out. Despite the clearance sale, we remain committed to carefully processing every order and providing appropriate after-sales service.

Shipping Coverage
Currently, sheenmere.shop only offers shipping services within the United States.

Shipping Origin
All orders are shipped from our U.S. warehouse.
Order Processing Time
Processing time: Same day (0–1 business day).
Orders are processed as soon as possible following successful payment and verification.
Processing may be slightly delayed on weekends, holidays, or under special circumstances, but we will arrange shipment as quickly as possible.

Delivery Time
Estimated transit time: 2 business days.
Actual delivery times may experience slight delays due to weather, logistics operations, or other force majeure factors.

Shipping Costs
Shipping costs will be displayed at checkout based on the specific order details (if applicable).

Order Tracking
Once an order has shipped, you can check the delivery status using your order information to track the package’s progress (provided tracking services are available).

Delivery Instructions
Please ensure your delivery information is accurate when placing your order. If delivery fails due to an incorrect address, incomplete information, or the absence of a recipient, the customer may be held responsible for any resulting consequences.

Return Policy
Returns may be requested within 30 days of receiving the product.
Returned items must be unused, undamaged, and—whenever possible—kept in their original packaging.
Once a return is approved, we will proceed with the return process.

Refund Processing Time
Refunds will be processed within 3 business days of return approval.
The actual time it takes for funds to appear in your account may vary depending on the processing speed of your payment provider or bank. Special Circumstances
In the event that an order is delayed or cannot be delivered as scheduled due to insufficient stock, logistics issues, natural disasters, severe weather, government regulations, or other force majeure events, sheenmere.shop will notify you promptly and assist in resolving the matter.

Thank you for your continued support and understanding of sheenmere.shop. Although we are currently conducting a clearance sale at a loss and gradually winding down operations, we remain committed to fulfilling every order diligently and providing reliable, responsible delivery and after-sales service to every customer.